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To achieve the desired business results with a CRM solution, a dynamics 365 CRM expert is the best choice for your customer engagement. You will benefit from greater adoption and greater commercial success thanks to our implementation and customization services.

IT STRATEGY AND DIGITAL TRANSFORMATION

We will start with an initial launch session which covers the following:

  • Identification of the sections of the solution that should be removed to simplify the user interface;
  • Configure a data model: adapt the current fields and add new fields for future reporting needs and the different professions that can be supported;
  • Adapt the CRM solution so that it can align with the company's activities;
  • Training needs;
  • Data import requirements.

Following this initial session, we will prepare a report that will serve as the basis for drawing up the project contract.

Our offer includes:

  • The implementation of Microsoft Dynamics 365 following a repeatable and cloud-native CRM or ERP implementation process.
  • CRM or ERP support services that have proven learning management systems and proactive training / support services designed to ensure the success of the user's investment.
  • Each implementation must require specifications as is customary in the CRM & ERP market to start the project.

Contact us to find out more.

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